Characteristics
ITIL vs ITSM Characteristics
Content
Applicability
Level
Certificate Duration
Grades
Assessment
ATO Accreditation Fee
Courseware Accreditation Fee
Trainer Accreditation Fee
Exam Fee
Average ATO Profit per Course *
Average Profit per ATO per Year **
ADDITIONAL PROFIT PER ATO/YEAR
ITIL
Theory only
IT (c.5% of workforce)
Foundation
3 years
Pass/Fail
Exam
£955 pa
£190 pa per product
£190 pa per trainer
£285 (was £125 in 12/21)
£2,920
£140,160
-
ITSM
Theory and Practice
Entire Business
Management
No expiry
Distinction/Merit/Pass/Fail
Exam & On-Course
£0
£0
£0
£150
£5,156
£247,680
£107,520
* Based on 8 students paying £750 for an ITIL Foundation course and £895 for an ITSM course
** Running 4 courses per month with 8 students per course
Profitability and Profit Distribution
Based on 100 courses per year of 8 people and Validate Skills as Exam Institute
- Profit to TRAINING PROVIDER, £276,000 46%
- Profit to Trainer for delivering training, £120,000 20%
- Profit to ESM for exam fee, £103,000 17%
- Profit to THE EXCHANGE per annum, £40,000 7%
- Profit to VALIDATE SKILLS, £40,000 7%
- Profit to Textbook publisher, £16,400 3%
- Profit to THE EXCHANGE for Textbook sales, £4,000 0%
